Recruiting the right people is of utmost importance to us as we value all our staff and try very hard to create a great working environment. Cavendish Online is truly customer focused and values-led. We want all our staff to put the customer first and do what is right for them. To be friendly, honest, flexible, keen to learn and be successful.
If that sounds like you, read on to see which roles we are expecting to recruit for:
The role of an Adviser is talk our customers through the complicated maze that is Life Insurance. Some customers will need help with which product to buy, some will need help because of a medical condition, and some for other reasons. To be successful you will need to be approachable, flexible, reassuring and persuasive. You will receive lots of training along the way and even help towards a professional qualification. For this role we would prefer to hear from people with a similar background (or convince us otherwise if you're really good!).
This is a relatively new role in our company that bridges the gap between a traditional customer service role and the Adviser role (described above). This role will be mostly phone based, answering the calls that come into our team of Advisers and then being flexible and quick-thinking with what happens next. Some customers will need to speak to an Adviser so you'll need to be organised enough to create appointments. Some customers may need help navigating our website so you'll need to be tech-savvy and talk them through the fix, among a whole host of other related queries. No insurance experience needed but a friendly manner and being quick to learn is an absolute must.
The Administrator works alongside the team of Advisers to ensure everything goes smoothly behind the scenes. This is a varied and fast paced role so you will need to be an efficient worker. You will be liaising with insurance companies, GP surgeries and customers, ensuring all necessary paperwork is completed and returned, and doing it all in a timely manner.
If you are interested in applying then please email your CV to email@example.com