Common Life Assurance Queries

How do I pay my fee?

To pay our fee please click here

For more information about our fees please click here

Can I complete the application over the phone?

You will be able to get Life Assurance quotes and apply over the phone on both an advised and non-advised basis by calling us on 03456 44 25 40

Will my premium increase?

In some cases the life companies may decide to increase your premium due to certain conditions. For more information on this please visit our Underwriting & Medical Information section.

How long will it take to get cover in place?

If the Insurer does not need any further information once you’ve applied (i.e. from your GP), you will be able to start the policy immediately. The length of application depends on the amount of information required by the Insurer.

If you require advice then please click here

contact us

Contact Us

To contact us by email

Use the email address in preference to the telephone, wherever possible. We will endeavour to respond within 1 working day.

To contact us about Investments or Pensions

03456 44 25 44 or 01392 439 854

Monday to Thursday, between 9am and 5.30pm
Friday, between 9am and 5pm

To contact us about Life Insurance or any other protection product

03456 44 25 40 or 01392 436 193 or Request a call back


To contact us by post:

Cavendish Online Ltd
20 Cathedral Yard


Or Freepost (2nd class):

(Please only write