Our core values of QualityValue and Transparency remain our guiding principles and our philosophy is to always put the customer first.


For over 20 years Cavendish Online has strived to provide the best possible customer service for protecting families, businesses and individuals. Whether you choose to apply through our website or need advice or guidance - we’re here for you every step of the way.

When you choose us, you can rest reassured that you are working with a company of experts, fully committed to providing the best service possible.

We truly value & appreciate the opinions of those who matter most - our customers. It’s just one of the aspects that inspire us to provide the very best customer service and satisfaction.

Cavendish Online is committed to the relentless pursuit of customers best interests, and we are always looking to improve and enhance our services. We welcome any feedback or suggestions you may have so please feel free to get in touch.

What our customers say

How do I make a complaint?


If you wish to register a complaint, please contact us:

  • In writing - Cavendish Online Ltd, 234 High Street, Exeter, Devon EX4 3NL
  • By emailing [email protected]
  • By telephone - 0345 644 2540.

We are committed to providing services of the very highest standards. If you feel that we haven't lived up to your expectations in any way, we would like to know so we can put things right for you.

We will do all we can to resolve your complaint by the end of the next working day. If we cannot do this, we will write to you within five working days to tell you what we have done to resolve the problem, or acknowledge your complaint and let you know when you can expect a full response. We will also let you know the name and contact details of the person dealing with your case.

Speak to the experts...

Give our advisers a call today.

Our team of friendly and professional advisers are on hand to help with any questions you may have regarding Life Insurance.

The advisers can also make recommendations tailored to your current situation and will research the market on your behalf, ensuring you secure the cover you need and supporting you every step of the way. 

01392 436 193(Monday to Friday, 9am - 5.30pm)

Apply with advice