24/03/2020 – Coronavirus update

Following on from the Prime Minister’s announcement on 23/03/2020 regarding the Coronavirus pandemic, Cavendish Online employees will for the foreseeable future be working entirely from home and will not attempt to work from or to access the office. We hope you understand that the health and safety of our employees is paramount and that we wouldn’t want to compromise that.

Because we are unable to access the office, this means that we are also unable to process any Aviva pension applications that would normally be posted to us. If you have posted any applications to us in the last few days and have not yet received an acknowledgement from us, this means that we have not processed your application. Please contact us if you have any concerns about this.

We will be speaking to Aviva to determine whether they will allow us to email scanned applications from our clients to them, if they are happy with that we will then them back onto our website and the new procedures below. We thank you for your understanding at this time.

Kind regards,
Cavendish Online

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