It's never nice to think about what would happen if you were suddenly unable to work. Whether it be through illness or injury, being off work can be a stressful time, especially if you are without support.

Thankfully, two types of cover can help provide crucial support – income protection and critical illness. In this guide, we'll explain how each of these policies works and their main differences.

Interested in speaking to an adviser?

What is critical illness insurance?

Critical illness insurance pays out a tax-free lump sum if you’re diagnosed with a specific serious illness listed in your policy. Most policies include major conditions such as cancer, heart attack, stroke, loss of limb, sight or paralysis. 

You can use the money however you like. For example: to help cover mortgage payments, clear debts, replace lost income, or even to remodel your home to be more accessible if you have additional needs after your illness. For more information on what the policy covers, see our guide on 'What illnesses does critical illness insurance cover?'.

When does the policy end?

In most cases, once a full payout is made, the policy ends. Some policies offer additional features that allow partial claims for certain conditions without ending the cover, but this varies by insurer.

Please note: The insurance products offered by Cavendish Online have no cash-in value at any time. If you stop paying your premiums your cover will stop, your policy will end, and you will receive no benefit. 

If you have not claimed before the end of your chosen policy term, the policy will end, and no benefit will be paid. 

If you are facing financial difficulty, please contact your insurer before cancelling your policy or letting it lapse. They may have options available that means you don't have to lose the plan.

Who is it designed for?

Critical illness cover is often used by people who want:

  • A lump sum to clear large financial commitments

  • Mortgage protection

  • A financial safety net in case of a life-changing diagnosis

It’s less focused on replacing income long-term and more about providing a substantial one-off financial cushion.

What is income protection​ insurance?

Income protection insurance works very differently. Instead of a lump sum, it provides a regular monthly income if you’re unable to work due to illness or injury. Like critical illness cover, it can be combined with other types of protection, such as life insurance.

It’s also possible to claim on the policy multiple times throughout the term, providing you meet the terms & conditions.

What does it cover?

Income protection usually covers a much broader range of medical conditions than critical illness cover, including:

  • Stress and anxiety

  • Depression

  • Back pain

  • Musculoskeletal injuries

  • Long-term sickness

  • Serious illness

As long as your condition prevents you from doing your job, you’re signed off work by a doctor, and the terms & conditions of the policy are met, the policy can pay out.

When the policy pays out will depend on the policy. Short-term policies may pay for 1–5 years per claim. Whereas long-term policies can pay until you return to work, retire, or reach the end of the policy term.

How much does it pay?

Typically, income protection pays:

  • Up to 50–70% of your gross salary

  • On a monthly basis

  • After a chosen waiting period (called a deferred period)

The deferred period can range from 4 weeks to 12 months, and is set up at the start of the plan. The longer the deferred period, the cheaper the premium usually is. 

Please note: The insurance products offered by Cavendish Online have no cash-in value at any time. If you stop paying your premiums, your cover will stop, your policy will end, and you will receive no benefit. 

If you have not claimed before the end of your chosen policy term, the policy will end, and no benefit will be paid.

Pros and cons of critical illness cover

Both policies can provide valuable financial support, but they come with their own benefits and drawbacks. Here's a closer look at the pros and cons of critical illness cover:

ProsCons

You choose the level of cover

When you apply, you decide how much cover you want. This allows you to tailor the policy around your mortgage, debts, income, or family needs.

If your employer offers some form of sick pay, you can use the policy to complement this by covering any potential financial gaps that could arise from a serious health condition.

Only covers specific conditions

Not all conditions are covered. If your illness isn’t listed in the policy or doesn’t meet the insurer’s definition, the policy won’t pay out. For instance, not all cancers are covered at every stage, and some conditions must reach a certain level of severity before a claim is valid.

A lump sum to cover real-life costs

The payout can be used for anything from childcare and bills to everyday living expenses while you recover. Some people use it to reduce financial pressure by paying down large commitments like a mortgage.

Strict definitions apply

Even if a condition is listed, insurers assess claims carefully against their medical definitions. A heart attack or stroke must meet specific clinical criteria, which can sometimes lead to confusion or disappointment if a condition doesn’t qualify under the policy terms.

Covers serious, life-changing conditions

Most policies include major illnesses such as many types of cancer, heart attacks and strokes, along with other serious conditions defined in the policy wording.

Typically pays once and ends

In most cases, once a full claim has been made, the policy ends. This means you won’t be covered for future illnesses unless you take out a new policy. By then it may be more expensive or harder to obtain, depending on your health at that time.

Option to increase cover later

Some insurers may allow you to increase your cover after certain life events (like having a child or moving home) without further medical underwriting. It's always best to review your cover every so often to make sure it matches your current needs.

Doesn’t replace long-term income

While a lump sum can reduce financial pressure, it may not provide sustained income support if you’re unable to work for many years. This is where you may need additional protection alongside it, such as life insurance.

Can be added to life insurance

Critical illness cover is often combined with life insurance under one policy. Both can provide adequate protection, though they have some differences when used separately. See life insurance vs critical illness cover for more information.

 
  

 

Talk to a Critical Illness expert today...

Pros and cons of income protection insurance

Income protection can offer valuable long-term financial security if you’re unable to work. Here are the policies' strengths and weaknesses:

ProsCons

Covers a wide range of conditions

Unlike critical illness cover, income protection doesn’t rely on a fixed list of serious illnesses. It can pay out for many physical and mental health conditions, such as stress, anxiety, depression, back problems and musculoskeletal injuries. This is providing they prevent you from doing your job under the policy definition.

No lump sum payout

Income protection won’t provide a large one-off payment to clear a mortgage or major debts. If you need immediate capital to reduce financial commitments, another type of cover may be more suitable.

Provides ongoing monthly income

Rather than a one-off payment, you receive regular monthly payments. This can make it easier to manage everyday living costs such as mortgage or rent payments, utilities, food and childcare.

The deferred period can delay payments

You must wait for your chosen deferred period before payments begin. It could create short-term financial pressure if you don’t have savings or sick pay to cover this gap.

Long-term support available

Some policies can continue paying until you return to work, reach retirement age, or the policy term ends. For long-term illnesses or disabilities, this can provide sustained financial stability.

Doesn’t replace your full salary

Policies usually cover up to 50–70% of your gross income. Because of this, you may need to budget carefully once you receive payments, as you won’t receive enough to cover your full earnings.

You could claim multiple times

If you do claim on the policy and then recover and return to work, you may be able to claim on the policy again for the same condition, or something new, providing that you’re still within the term of the policy and meet the terms set out by the insurer.

Payments stop when you return to work

Based on the policy’s incapacity definition, your payments will end once you’re medically fit to return to work. So, if your condition improves, even partly, it could affect ongoing claims.

Can be customised to your situation

One of the key benefits of income protection is that it's flexible and can be tailored to your circumstances. With it you can choose:

  • The amount of cover (typically up to 50–70% of your income)

  • The deferred period (how long before payments start)

  • The policy term

This allows you to align cover with savings, employer sick pay or other financial arrangements.

Can be more expensive for higher-risk occupations

Your job, health, age and lifestyle can all influence the cost of your cover. For those in manual or high-risk occupations, it may result in higher premiums or exclusions.

Strong option for self-employed workers

If you’re self-employed and don’t have access to employer sick pay, income protection can be particularly valuable. It can act as your primary financial safety net should an illness or injury prevent you from earning.

More complex compared to simpler policies

Income protection policies are often more complex than policies like life insurance because they include specific terms around deferred periods, benefit levels, and what counts as being unable to work.

Some conditions may only trigger partial payments, certain jobs may be treated differently, and exclusions or waiting periods can affect when you start receiving benefits.

Policies can include additional features

Some insurers offer added benefits such as rehabilitation support, return-to-work assistance, or limited payments while you recover gradually.

 

 

Speak to an Income Protection expert...

Feature

Critical Illness Cover

Income Protection

Payment type

One-off lump sum on diagnosis of a covered condition

Regular monthly payments while unable to work

Covered conditions

Specific serious illnesses (e.g., cancer, heart attack, stroke)

Broad range of conditions, including physical injury, mental health issues, and long-term sickness

Duration of payments

Policy usually ends after full payout

Payments continue until return to work, retirement, or end of policy term

Multiple claims are possible

Purpose

Covers large, one-off financial needs like debts or treatment costs

Replaces ongoing income to cover everyday living expenses

Best suited for

People wanting a financial safety net for major life-changing events

People who rely on salary, self-employed workers, or those without employer sick pay

Can you combine critical illness cover with income protection?

Both critical illness cover and income protection can be taken out separately so it's possible to have both.

Together, these policies can protect both your short-term and long-term financial stability, giving you peace of mind that you and your loved ones are covered in a wider range of scenarios.

It’s worth noting that premiums will be higher if you take out both types of cover, so it’s important to review your budget and needs carefully.

If you already know what you need you can apply for a quote online. Or, if you're unsure which policy is right for you, our advisers can help. Call our team today on 01392 436 193 (Monday to Thursday 9am – 5.30pm, Friday 9am – 5pm).

 

Speak to the experts...

Give our advisers a call today.

Our team of friendly and professional advisers are on hand to help with any questions you may have regarding Life Insurance.

The advisers can also make recommendations tailored to your current situation and will research the market on your behalf, ensuring you secure the cover you need and supporting you every step of the way. 

 

01392 436193

(Monday to Thursday 9am – 5.30pm, Friday 9am – 5pm)

Request a callback

V2 apply with advice

6 Benefits of Joint Life Insurance

Prev article