How are we doing?

Which cover did you buy?
Life cover
Life & Critical Illness
Did you find all the policies you needed?
Yes
No
Was it clear how much you will be paying for your policy?
Yes
No
Was it clear your premiums will not change during the duration of the term (Exc. Policies with Indexation)?
Yes
No
Was it clear how the £25 one off fee worked?
Yes
No
Cose 'No Fee' option
Was it clear that these policies have no investment value, and they will only pay out in the event of a claim?
Yes
No
Were you aware you have a 30 day cancellation period and you will get a refund of any premiums you might have paid?
Yes
No
Was it clear that you must answer the application questions honestly and accurately? Failure to do so could impact a potential claim.
Yes
No
Was it clear that the cover will end if, 1- You stop paying the premiums, 2- You make and claim or 3, the cover reaches the end of the term?
Yes
No
Have you received all your policy paperwork? Either via email or in the post?
Yes
No
Please rate your overall experience.
Disappointing
Not great
Average
Great
Exceptional
Would you be interested in speaking to someone about additional products, such as Income Protection, Private Medical Insurance, Whole life insurance or Business Protection?
Income ProtectionWhole life coverBusiness ProtectionPrivate Medical InsuranceNo thanks
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