• What are the benefits of speaking with an Adviser?

    If you have medical disclosures, a dangerous occupation, a hazardous hobby or are simply unsure about your options; you should consider speaking to an adviser.

    When you call our advisers, they will discuss your medical and lifestyle information with you over the telephone. Our friendly team will listen to your requirements to gain a better understanding of your protection needs.

    Following the call, your adviser will research the whole market, making sure the recommendations they present to you provide the most appropriate cover to cater for your specific needs.

    Rest assured; your adviser will be with you every step of the way, making sure you have the support you need when you need it.

    Call the advised team today on: 

    01392 436 193
    (Monday - Friday, 9am to 5.30pm)

  • Does Cavendish Online offer price matching?

    Yes, we do! Our Guidance and Advised teams will consider any valid, like-for-like quotation (if we aren’t already the cheapest!).

    Please get in touch if you have any further queries regarding this and we will be more than happy to help.

  • What is Gift Inter Vivos?

    Gift Inter Vivos (GIV) is a life policy which aims to provide a lump sum to cover a Inheritance Tax (IHT) liability that could arise for the person that received a monetary gift from a donor.

    The liability only arises if the donor passes away within 7 years of the gift being made. If the donor passes away within 7 years, the policy will match the reduction in IHT liability over these 7 years, often referred to as taper relief.

    Advice should be sought to ensure that this type of policy is required for the gift being given, and falls out side of the nil rate band, your personal tax allowance.

  • How do I make a complaint?

    If you wish to register a complaint, please contact us:

    • In writing - Cavendish Online Ltd, 234 High Street, Exeter, Devon EX4 3NL
       
    • By emailing info@cavendishonline.co.uk
       
    • By telephone - 0345 644 2540

     

    We are committed to providing the highest level of service. If you feel we haven't lived up to your expectations in any way, we’d like to know so we can put things right.

    We’ll do all we can to respond to your complaint immediately. Where this isn’t possible, we will write to you with an acknowledgement/update within three working days to tell you the actions we are taking to resolve your issue.

    We aim to resolve all complaints within 15 working days, and we’ll keep you updated along the way, providing you with the name and contact details of the person dealing with your case.

What our customers say

What the experts say

  • Martin Lewis: Cavendish Online has been my top life insurance pick for years, and has consistently offered good prices during this time. It pioneered giving up all its commission in return for a one-off fee for online applications and can make it over 50% cheaper than most full-commission brokers.
    Martin Lewis
    Money Saving Expert
  • Justin Modray: The most sensible option for buying term assurance. The best deals are usually via discount brokers who waive all commission and simply charge a one-off fee.
    Justin Modray
    Candid Financial Advisor
    Candid Money
  • Andrew Oxlade: Set up term life insurance if you have a family to support: buy it through a discount broker, such as Cavendish Online, rather than a traditional broker. The savings are immense.
    Andrew Oxlade
    Executive Head of Personal Finance

Why Choose Cavendish Online?

  1. Quality

    Products from leading life insurers
  2. Value

    Providing our lowest possible premiums
  3. Transparency

    Our fees and commission are upfront and clear

Meet the team

  • John Nelmes
    Head of Cavendish Online Distribution
    John Nelmes
  • Luke Barber
    Product Owner
  • Allan May
    People & Culture Manager
    Allan May
  • Ollie Popham
    Senior Manager, Sales
    Ollie Popham
  • Chris Wellings
    Department Manager
    Chris Wellings
  • Kerri Short
    Financial Control Manager
    Kerri Short
  • Miranda Lewis
    Financial Controller
    Miranda Lewis
  • Phoebe Holt
    Team Leader, Sales
    Phoebe Holt
  • Huw Williams
    Team Leader, Sales
    Huw Williams
  • Annabel Warwick
    Team Leader, Sales
    Annabel Warwick
  • Geraint Rowlands
    Team Leader, Sales
    Geraint Rowlands
  • Ben Kent
    Protection Consultant
    Ben Kent
  • Donna Morris
    Senior Business Support Assistant
    Donna Morris
  • Marius Mazuru
    Software Engineer
    Marius Mazuru
  • Ethan Lloyd
    Protection Consultant
    Ethan Lloyd
  • Harry Hornsby
    Protection Consultant
    Harry Hornsby
  • Kye Towerzey
    Customer Consultant
    Kye Towerzey
  • Alex Shields
    Protection Consultant
    Alex Shields
  • Steph Early
    Business Performance Analyst
    Steph Early
  • Jamie Brand-Nicholson
    Protection Consultant
    Jamie Brand-Nicholson
  • Joshua Graham
    Customer Consultant
    Joshua Graham
  • Shelby Jackson
    Protection Consultant
    Shelby Jackson
  • Laurence Goddard
    Protection Consultant
    Laurence Goddard
  • Julien Couvreur
    Protection Consultant
    Julien Couvreur
  • Amy Higgins
    Protection Consultant
    Amy Higgins
  • Adam Thomson
    Customer Consultant
    Adam Thomson
  • Cairistiona Robinson
    Business Support Administrator
    Cairistiona Robinson
  • Kate Ashton
    Protection Consultant
    Kate Ashton
  • Thomas Hughes
    Protection Consultant
    Thomas Hughes
  • Charlie Tombleson
    Protection Consultant
    Charlie Tombleson
  • Alexander Britton
    Protection Consultant
    Alexander Britton
  • Ben Eveson
    Business Support Analyst
    Ben Eveson
  • Craig Roderick
    Customer Consultant
    Craig Roderick
  • Bradley Burke
    Customer Consultant
    Bradley Burke
  • Emma Smith
    Protection Consultant
    Emma Smith
  • Abbie Symons
    Protection Consultant
    Abbie Symons
  • Matt Sandiford
    Protection Consultant
    Matt Sandiford
See more of our team

The insurance products offered by Cavendish Online have no cash-in value at any time. If you stop paying your premiums your cover will stop, your policy will end, and you will receive no benefit. If you have not claimed before the end of your chosen policy term, the policy will end, and no benefit will be paid. If you are facing financial difficulty, please contact your insurer before cancelling your policy or letting it lapse. They may have options available that means you don't have to lose the plan.