• Why are your premiums so much cheaper?

    Our model is quite different to other discount brokers as with our online quotes we sacrifice all commission normally paid to a broker by the Insurer. In lieu of commission we charge a one-off fee of £25 to our customers.

    The result, on average, is that we are able to provide quotes that are around 30% cheaper compared to a commission model. The monthly savings quickly add up to a lot more than the initial one-off £25 fee and this is the reason our service gets recommended.

    We were the first broker to operate in this way and have successfully been helping our customers save money in this way for many years.

  • What are the benefits of quoting and applying with Guidance?

    If you have a rough idea of what cover you’re looking for and are generally in good health or have minor health issues, this process is quick and easy and your consultant can provide various options to ensure you have the right cover in place.

    The Guidance team will also assist in placing the policy in trust should you choose to do so, and can answer any questions you have about the policies.

    Call the Guidance team now on:

    01392 241 850

    (Monday to Friday, 10am to 6.30pm)

     

  • What happens if I move abroad after taking out a life insurance policy?

    A lot can change over the course of a life insurance policy term.

    Usually, life insurance cover can remain in place and won’t be affected if you move abroad. However, this can differ between insurers. It would be a good idea to read the Key Facts Document of your chosen insurer and/or give them a call directly for further information.

    How might my cover be affected if I move abroad?

    Some providers only allow cover for permanent UK residents. This means if you pass away whilst living abroad, your family could be denied a pay-out. 

    Even if your provider covers you overseas, there are still factors to consider.

    For example, moving to a country that’s considered dangerous could have negative effects on your cover. You may even need to be in a country specifically listed by your insurer to make a claim on certain policies. Also, other countries have inheritance rules that could impact the pay-out of your policy.

    As always, if you have any questions regarding your policy, you should speak with your insurer directly and they will be able to provide support and further information.

  • Who should we contact to make a life insurance claim?

    Though it’s never nice to think about, the reality is that your family may at some point need to make a claim on your policy. Claims are handled directly with the insurer so they will need to get in touch with your policy provider directly.

    The good thing is that there is no time limit on making a life insurance claim. This allows your family to focus on higher priorities like funeral arrangements.

    Once you have died, your beneficiaries will need to contact your provider with some of the following information:

    • Name of the policyholder (you)
       

    • Policy number
       

    • Cause of your death (this will be on your death certificate, supplied by a funeral director or the General Register Office)
       

    • Their identity and relationship with the you


    Providing your insurer has no disputes, the claim should be settled within a month. In some cases, the payout can be delayed if the cause of death is unknown or investigated by the Police.

    We also have a lot of useful information around how the process will work. Please click here to find out more.

  • I am a houseperson, do I need cover too?

    Being a houseperson or stay at home parent is arguably one of the hardest jobs out there, and you do it for free!

    Many families only think of protecting the earner when they think about insurance, but there is also a financial vulnerability if the houseperson becomes ill or dies. There may be a need for the earner to step back from work, or to reduce hours, meaning less income into the household, or there may be a need to hire childcare or cleaning services so the earner can continue work. In short, what would your family need to help them continue the same standard of living if you were to pass away?

    If you are unsure about the level of cover you and your family need and want to find out what options are available to you, consider calling our team of friendly and professional advisers on: 

    01392 436 193
    (Monday - Friday, 9am to 5.30pm)

  • What are the benefits of speaking with an Adviser?

    If you have medical disclosures, a dangerous occupation, a hazardous hobby or are simply unsure about your options; you should consider speaking to an adviser.

    When you call our advisers, they will discuss your medical and lifestyle information with you over the telephone. Our friendly team will listen to your requirements to gain a better understanding of your protection needs.

    Following the call, your adviser will research the whole market, making sure the recommendations they present to you provide the most appropriate cover to cater for your specific needs.

    Rest assured; your adviser will be with you every step of the way, making sure you have the support you need when you need it.

    Call the advised team today on: 

    01392 436 193
    (Monday - Friday, 9am to 5.30pm)

What our customers say

What the experts say

  • Martin Lewis: Cavendish Online has been my top life insurance pick for years, and has consistently offered good prices during this time. It pioneered giving up all its commission in return for a one-off fee for online applications and can make it over 50% cheaper than most full-commission brokers.
    Martin Lewis
    Money Saving Expert
  • Justin Modray: The most sensible option for buying term assurance. The best deals are usually via discount brokers who waive all commission and simply charge a one-off fee.
    Justin Modray
    Candid Financial Advisor
    Candid Money
  • Andrew Oxlade: Set up term life insurance if you have a family to support: buy it through a discount broker, such as Cavendish Online, rather than a traditional broker. The savings are immense.
    Andrew Oxlade
    Executive Head of Personal Finance

Why Choose Cavendish Online?

  1. Quality

    Products from leading life insurers
  2. Value

    Providing our lowest possible premiums
  3. Transparency

    Our fees and commission are upfront and clear

Meet the team

  • John Nelmes
    Head of Cavendish Online Distribution
    John Nelmes
  • Andy Scott
    Technical Manager
    Andy Scott
  • Anthony Stephens
    Senior Manager, Operations
    Anthony Stephens
  • Laurence Grantham
    Assistant Business Support Manager
    Laurence Grantham
  • Luke Barber
    Product Owner
  • David Vickery
    Assistant Business Development Manager
    David Vickery
  • Melody Woods
    Assistant Technology Support Manager
    Melody Woods
  • Allan May
    People & Culture Manager
    Allan May
  • Ollie Popham
    Senior Manager, Sales
    Ollie Popham
  • Chris Wellings
    Department Manager
    Chris Wellings
  • Scott Maitland
    Department Manager
    Scott Maitland
  • Adil Ansari
    Senior Risk Manager
    Adil Ansari
  • Kerri Short
    Financial Control Manager
    Kerri Short
  • Miranda Lewis
    Financial Controller
    Miranda Lewis
  • Steve Warne
    Team Leader, Sales
    Steve Warne
  • Damien Penfold
    Team Leader, Sales
    Damien Penfold
  • Chris West
    Team Leader, Sales
    Chris West
  • Glen Carnall
    Team Leader, Sales
    Glen Carnall
  • Hannah Cleal
    Team Leader Business Performance
    Hannah Cleal
  • Phoebe Holt
    Team Leader, Sales
    Phoebe Holt
  • James Rolfe
    Team Leader, Sales
    James Rolfe
  • Huw Williams
    Team Leader, Sales
    Huw Williams
  • Annabel Warwick
    Team Leader, Sales
    Annabel Warwick
  • Geraint Rowlands
    Team Leader, Sales
    Geraint Rowlands
  • Ben Kent
    Senior Insurance Adviser
    Ben Kent
  • Donna Morris
    Senior Business Support Assistant
    Donna Morris
  • Maisie Lake
    Senior Insurance ADVISER
    Maisie Lake
  • Skye Mackenzie
    Business Performance Analyst
    Skye Mackenzie
  • Timary Axtell
    Senior Protection Consultant
    Timary Axtell
  • Meriel Leaver
    Senior Business Support Assistant
    Meriel Leaver
  • Paul Jackson
    Senior Business Support Assistant
    Paul Jackson
  • Sam Dickinson
    Senior Insurance Adviser
    Sam Dickinson
  • Marc White
    Senior Protection Consultant
    Marc White
  • Ashley Gower
    Senior Insurance Adviser
    Ashley Gower
  • Lewis Turnbull
    Senior Protection Consultant
    Lewis Turnbull
  • Danielle Robinson
    Senior Insurance Adviser
    Danielle Robinson
  • Dan Booker
    Senior Protection Consultant
    Dan Booker
  • Josh Barr
    Senior Protection Consultant
    Josh Barr
  • Marius Mazuru
    Software Engineer
    Marius Mazuru
  • Jasmine Davies
    Marketing Assistant
    Jasmine Davies
  • Cara Howells
    Senior Insurance Adviser
    Cara Howells
  • Mae Skelding
    Senior Customer Adviser
    Mae Skelding
  • Andy Dyet
    Senior Protection Consultant
    Andy Dyet
  • Becky Bird
    Senior Customer Adviser
    Becky Bird
  • Harry Graham
    Insurance ADVISER
    Harry Graham
  • Steve Workman
    Software Engineer
    Steve Workman
  • Dan King-Smith
    Senior Protection Consultant
    Dan King-Smith
  • Michael Rees
    Specialist Customer Adviser
    Michael Rees
  • Jamie Miller
    Senior Protection Consultant
    Jamie Miller
  • Nick Wheadon
    Senior Insurance Adviser
    Nick Wheadon
  • Teagan Bowring
    Sales Support Administrator
    Teagan Bowring
  • Chez Wright
    Protection Consultant
    Chez Wright
  • Jordan Lane
    Protection Consultant
    Jordan Lane
  • Sharee Procter
    Protection Consultant
    Sharee Procter
  • Charlotte Murray
    Protection Consultant
    Charlotte Murray
  • Julian Holmes
    Insurance Adviser
    Julian Holmes
  • Rebecca Weedon
    Insurance Adviser
    Rebecca Weedon
  • Nick Boyles
    Insurance Adviser
    Nick Boyles
  • Paul Mahoney
    Business Performance Analyst
    Paul Mahoney
  • Jemma Rae
    Business Support Administrator
    Jemma Rae
  • Amanda Bond
    Business Support Administrator
    Amanda Bond
  • Evgenia Sklaveniti
    Insurance Adviser
    Evgenia Sklaveniti
  • Ethan Lloyd
    Protection Consultant
    Ethan Lloyd
  • Jake Vergette
    Insurance Adviser
    Jake Vergette
  • Megan Ellis-Jeavons
    Insurance Adviser
    Megan Ellis-Jeavons
  • Harry Sagan
    Protection Consultant
    Harry Sagan
  • Lisa Currie
    Protection Consultant
    Lisa Currie
  • Jonathan Dodson
    Protection Consultant
    Jonathan Dodson
  • Evan De Wet
    Protection Consultant
    Evan De Wet
  • Harry Hornsby
    Insurance Adviser
    Harry Hornsby
  • Kye Towerzey
    Customer Consultant
    Kye Towerzey
  • Alex Shields
    Protection Consultant
    Alex Shields
  • Steph Early
    Business Performance Analyst
    Steph Early
  • Jamie Brand-Nicholson
    Customer Consultant
    Jamie Brand-Nicholson
  • Joshua Graham
    Customer Consultant
    Joshua Graham
  • Shelby Jackson
    Protection Consultant
    Shelby Jackson
  • Laurence Goddard
    Protection Consultant
    Laurence Goddard
  • Julien Couvreur
    Protection Consultant
    Julien Couvreur
  • Amy Higgins
    Protection Consultant
    Amy Higgins
  • Tim Baldwin
    Protection Consultant
    Tim Baldwin
  • Adam Thomson
    Customer Consultant
    Adam Thomson
  • Alexis Keys
    Sales Support Administrator
    Alexis Keys
  • Amanda Bond
    Sales Support Administrator
    Amanda Bond
  • Paul Hogden
    Protection Consultant
    Paul Hogden
  • Cairistiona Robinson
    Business Support Administrator
    Cairistiona Robinson
  • Kate Ashton
    Insurance Adviser
    Kate Ashton
  • Alexander Wall
    Insurance Adviser
    Alexander Wall
  • Adam Day
    Customer Consultant
    Adam Day
  • Thomas Hughes
    Protection Consultant
    Thomas Hughes
  • Charlie Tombleson
    Protection Consultant
    Charlie Tombleson
  • Alexander Britton
    Protection Consultant
    Alexander Britton
  • Ben Eveson
    Business Support Analyst
    Ben Eveson
  • Craig Roderick
    Customer Consultant
    Craig Roderick
  • Bradley Burke
    Customer Consultant
    Bradley Burke
  • Emma Smith
    Protection Consultant
    Emma Smith
  • Abbie Symons
    Protection Consultant
    Abbie Symons
  • Matt Sandiford
    Protection Consultant
    Matt Sandiford
See more of our team

The insurance products offered by Cavendish Online have no cash-in value at any time. If you stop paying your premiums your cover will stop, your policy will end, and you will receive no benefit. If you have not claimed before the end of your chosen policy term, the policy will end, and no benefit will be paid. If you are facing financial difficulty, please contact your insurer before cancelling your policy or letting it lapse. They may have options available that means you don't have to lose the plan.